Frequently Asked Questions
What are the costs for your courses? Do you offer any discounts for long-term courses?
How are the classes conducted?
Are your courses refundable? What happens if a class is canceled by the tutor?
Our courses are priced based on the duration and session types. Individual and group sessions have different rates. And yes! We do offer discounts for packages or long-term commitments. Please contact us to learn more about available offers and pricing.
All classes are conducted via Google Meet or DingTalk (for those based in China). We will guide you through the setup process once you sign up.
All courses are non-refundable. However, if you need to reschedule, we will do our best to accommodate based on availability. Rescheduling is also allowed if you notify us at least 24 hours in advance. Missed class without notice may be forfeited. In the rare event that a class is canceled by the tutor, it will either be rescheduled or credited towards a future session.